My baby ball python has been shedding and yesterday she got the top of her head off but missed the eye caps and the new scales are really soft and dull. The area is so tender that she tryed to bite me went I touch it. I tried to remove the eye caps with mineral oil and when that did not work I put her in a container with water. Nothing worked so I put a few more rough things in her cage and left her alone. I checked on her this morning and it looks like she has been knocked out of shed. She will not eat and there are weird yellow spots on her underside. During the shed the humidity was keep at 70% and it has been 3 weeks since her last feed.