Sick hatchlings/eggs (Dragon Cave thing)

So, on to the topic of the dragon cave thing, what exactly do you do if your eggs go soft? I just hid mine. And also one of my hatchlings is sick- so I hid him, too. But is that what your supposed to do? I tryed to go to that forum to see if the answe was there, but it's server was down. Does any one know? Please and thanks!

Hiding them seems to work. I believe they get soft because they get too many clicks too quickly?