I answer the phone at work so most of these are pretty funny to me!
ACTUAL CUSTOMER CALLS
Customer: "I've been calling 700-1000 for two days and can't get through; can you help?" Operator: "Where did you get that number, sir?" Customer: "It's on the door of your business." Operator: "Sir, those are the hours that we are open."
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Samsung Electronics Caller: "Can you give me the telephone number for Jack?" Operator: "I'm sorry, sir, I don't understand who you are talking about." Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?" Operator: "I think it means the telephone plug on the wall."
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RAC Motoring Services Caller: "Does your European Breakdown Policy cover me when I am traveling in Australia?" Operator: "Does the product name give you a clue?"
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Caller (enquiring about legal requirements while traveling in Europe) "If I register my car in France, and then take it to England, do I have to change the steering wheel to the other side of the car?"
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Directory Enquiries Caller: "I'd like the number of the Argo Fish Bar, please" Operator: "I'm sorry, there's no listing. Are you sure that the spelling is correct?" Caller: "Well, it used to be called the Bargo Fish Bar but the 'B' fell off."
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Then there was the caller who asked for a knitwear company in Woven. Operator: "Woven? Are you sure?" Caller: "Yes. That's what it says on the label -- Woven in Scotland."
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I'm steaming up the window to write the number on."
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Tech Support: "I need you to right-click on the Open Desktop." Customer: "OK." Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "OK. Right-Click again. Do you see a pop-up menu?" Customer: "No." Tech Support: "OK, sir. Can you tell me what you have done up until this point?" Customer: "Sure. You told me to write 'click' and I wrote 'click'."
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Tech Support: "OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?" Customer: "Wow! How can you see my screen from there?"
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Caller: "I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?"