Rich at Reptile Basics...

Is GREAT! Rap and I decided to build Cue's Rat Racks.... fun project, right? :rolleyes: After HOURS of looking at gadgets, washers, hoses, and connectors... for the watering system.... I had it! I was just going to go home, and order what was needed! Problem solved, right? Wrong.... I'm "order on line challenged".... I sent two orders to Rich, I kept getting an error message??? :rolleye2: Forgot the comma on my street addy.... both came out of my account, much like a hotel.... I would have not even KNOWN if Rich had not informed me! :oops:
I told him I was more comfortable waiting to make sure the 2 charges did not go through before I reordered. He was so great.... also when they shipped without a few pieces, he sent an e mail as a heads up to let me know, and to tell me he's shipping them as soon as they arrive!

Just thought I'd spread the word from my end!!! :sunny:

Rich is a class guy love dealing with him..

He's a cool guy to deal with. I own a few racks from him, and have a few 4' cages coming in. Nice quality products at a good price!

Rich is the man. He had a Helix I had ordered on my doorstep in less than 24hrs...

"Reptile Basics - Home of Unnecessarily Fast Shipping!"

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Originally Posted by elevatethis

"Reptile Basics - Home of Unnecessarily Fast Shipping!"

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You too.

I wish he had a frequent shoppers discount program... LOL

I like ordering from Rich :)

Like the rest of you. Rich is a Top Notch guy.

Reptile basics is awesome. I got my t-stat that I ordered on Monday, for Wednesday.. my Flexwatt got here today and was ordered on Tuesday. Awesomely fast shipping, and the items were packed securely and are in brand-new condition. Thanks Rich for wiring the Flexwatt for free also; a definite stand-up guy. :)

I second that Rich is a great guy to work with, I have 2 racks and a thermostat, and some heat tape from him, among other things. A pleasure to order stuff from him and not have to worry about it.

I figured that I would update here, since I plugged in the t-stat and FWatt. everything is in great working order! Thanks Rich.