Anyone know how I can get ahold of them? Im needing to order a rack and they seem to have the best deal and from what ive heard super quality customer service.
01-31-2007, 01:58 PM
juddb
Re: Herp Enclosures
i just ordered a rack from natures spirit reptiles, very prompt service and a pretty good price . If you cant get a hold of herp enclosures.
Judy I started a thread a while back and i was trying to determine if Rich was still in business or not. I e-mailed him (with the e-mail on his site, and the one you just wrote) and I called him (with the phone number on his site, and again the one you just posted). I was never able to get in touch with him, he never responded to e-mails and that number (last time I called) was out of service.
I think it's unusual for him to not return or answer phone calls/e-mails..but there are others that claim he's still sending out top quality racks.
I believe Ed Clark knows how to get in touch with him..he's the last I'm aware of that got some hatchling racks from him a few weeks ago.
01-31-2007, 02:21 PM
JLC
Re: Herp Enclosures
:confuzd: Well, that's off a business card I got from him at Daytona this past August. Other than a brief conversation there (which to be honest, I can't even remember for sure which vendor it was because I talked to LOTS) I've never spoken or done business with him. But you'd think a card given out at Daytona would be current. :confused:
01-31-2007, 02:23 PM
Nate
Re: Herp Enclosures
Yep it was after Daytona that I got in touch with him and ordered my rack. I love it..and I called again 2 months later to get pricing on an adult rack and could get nothing :confuzd:
01-31-2007, 02:24 PM
Aric
Re: Herp Enclosures
Thanks everyone for the info, I kidof already knew about the email and phone number. I had emailed him a few weeks ago and hoped he had everything working again but I guess not. I think im going to go with reptile basics now and hopefully Herpenclosures in the future.
01-31-2007, 02:25 PM
Nate
Re: Herp Enclosures
Quote:
Originally Posted by worldcupkeeper
Thanks everyone for the info, I kidof already knew about the email and phone number. I had emailed him a few weeks ago and hoped he had everything working again but I guess not. I think im going to go with reptile basics now and hopefully Herpenclosures in the future.
Can't go wrong with either rack. good luck :gj:
02-19-2007, 09:05 AM
rabernet
Re: Herp Enclosures
I just heard from Rich today - his e-mail has been down. He said that I could share his cell phone number here: 540-460-5073.
I know this is an old thread but i was wondering if anyone has any off the racks from them? If so how was the shipping and transaction handled? I also would like to get opinions on his racks as far as quality and such.I am looking for a few racks soon and prefer to not waste time :P .Thanks