Stupid Fedex people.....

I am in the process of getting cerified to ship reptiles....FINALLY....now, I am for the time being waiting for my account rep to call me back. I have called TWICE, and no phonecall. Now, today I call again for the THIRD time, and this time make it known that THIS IS MY THIRD TIME CALLING, and the lady on the other line tells me what I can do if/when it happens that I still get no response in 48 hours. She then proceeds to ask me what I am in the process of trying to do. Of course I say, "getting cerified to ship reptiles"...she then says, "Uh, m'am, we don't ship live animals" :wtf: !!!! I'm like, the *&$!@ don't!!! Tell that to all the other people I know who ALREADY are certified!!!! Geeez!! You would think they'd be a little more apologetic since I am getting them some business! Anybody else have the same problem(s) or is it just me??????

Hmmm, maybe they changed their policies or something??? Call again and see if you get someone else, and try one last time before calling them again and yelling at them. Lol.

They like to give you the run around, I had issues too. :P But they DO ship live animals. What you need is a rep who knows what they're talking about.

Yup. They ship live animals, I use to work for them...

I DO work for Fedex, and we keep that certification of live reptiles low-key due to the fact that so many people are scared of them. I know it shouldn't be that way, but it's the way it is...not my idea. We still do ship snakes and live "harmless" reptiles. It's a pain in the butt, but keep trying is all I can say.

Sorry to hear that's a problem for you, but like Sheree said, U need a good rep and just keep trying. (Yeah I have a vested interest in this, I admit it!) But here's a reassuring hug :hug: for you. :)



Hey, Jimi....You can deliver snakes to my door, any time!!!! hee hee hee :P

Inform them that there is a nervous mother waitng on her new child!!!!:frustrate :frustrate

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Originally Posted by 4theSNAKElady

I am in the process of getting cerified to ship reptiles....FINALLY....now, I am for the time being waiting for my account rep to call me back. I have called TWICE, and no phonecall. Now, today I call again for the THIRD time, and this time make it known that THIS IS MY THIRD TIME CALLING, and the lady on the other line tells me what I can do if/when it happens that I still get no response in 48 hours. She then proceeds to ask me what I am in the process of trying to do. Of course I say, "getting cerified to ship reptiles"...she then says, "Uh, m'am, we don't ship live animals" :wtf: !!!! I'm like, the *&$!@ don't!!! Tell that to all the other people I know who ALREADY are certified!!!! Geeez!! You would think they'd be a little more apologetic since I am getting them some business! Anybody else have the same problem(s) or is it just me??????

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OK,i have been waiting a year and some to talk to my account rep.I have a phone number of the head supervisor that i will give you thru a pm.Next time do not waste your breath speaking to the scared of reptiles people that answer the phone:mad: .Fedex does ship reptiles as you know because i shipped your devils to you thru fedex:cool: .I will now go send you the info thru a pm:gj: .

Well i was going to give you the info on who to contact thru fedex but i can not find the number now:confused: .Tuesday call 1 800 463 3339 and ask to speak to the supervisor over the account reps in your area.When they ask you what it concerns just tell them you are trying to get certified to be able to ship live reptiles thru fedex.If they attempt to tell you they do not ship reptiles or try to transfer you to the animal division tell them no.If you do not receive a call by wednsday let me know and i will see if i can find that number by then;) .Lets put it this way i have spoken to just about everyone over my account rep but her herself:cool: .

I luuuuuuuuuuv the way you work, Joe. :thumbsup: I appreciate it when I see someone else do the same stuff I do w/dorky employees.