Animal Plastics (AP) bought a Bigger Facility. [emoji1373][emoji1373][emoji1373]

This is great news. I’ll be ordering in about 4-5 months so Im hoping this will lighten the waiting times quiet a bit. A few years ago I was waiting around 13 weeks. Well worth it though.

“As a commitment to the AP brand, our customers, and the industry, Animal Plastics is excited to say that we have purchased a new building and another CNC machine. This building is 3 times the size of our current facility. This move, in time, should over double our production capacity.

Product demand has exceeded production capacity for a long time. It’s a large commitment but we are focused 100% on getting our lead times down. The move won’t happen for 45-60 days while we prep the new facility. To our dedicated customers, thank you for your patience and continued support!”
www.apcages.com


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That's great news for many wanting to order their cages...:)

Good to know, I have plans to order in the coming year

Good news— seeing is believing though.

I just ordered an A10 arboreal cage for an Emerald Tree Boa I plan on purchasing in the future. In the email I recieved after ordering this is what was said...

PLEASE ALLOW APPROXIMATELY 14-18 WEEKS FOR MANUFACTURE.

I appreciate that he is up front on the manufacturing time/delay. I don't like the fact that he bills your credit card at time of order!

Quote:

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Originally Posted by Alien

I just ordered an A10 arboreal cage for an Emerald Tree Boa I plan on purchasing in the future. In the email I recieved after ordering this is what was said...

PLEASE ALLOW APPROXIMATELY 14-18 WEEKS FOR MANUFACTURE.

I appreciate that he is up front on the manufacturing time/delay. I don't like the fact that he bills your credit card at time of order!

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I placed an order just last week for a couple of racks and got the same thing. They're moved into the new building but don't have the 2nd CNC fully going yet. Once it's up it will double their capacity for cutting and should help them chip away at lead times. I'm not expecting those racks until March (barf).

I've got to place another order this month for another adult BP rack as well, and am hoping to see it in the same time frame.

Paul

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Originally Posted by Alien

...I appreciate that he is up front on the manufacturing time/delay. I don't like the fact that he bills your credit card at time of order!

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I don't blame you, but if you were in his shoes, would you want to be making something for someone who might cancel out anytime? He would end up with a warehouse of miscellaneous enclosures for which he probably doesn't have the space.

I do think it would be fair to wait & only bill your credit card when he actually STARTS on your order. :confusd: (maybe he cuts a bunch at once, & only then assembles them?)

Quote:

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Originally Posted by Bogertophis

I don't blame you, but if you were in his shoes, would you want to be making something for someone who might cancel out anytime? He would end up with a warehouse of miscellaneous enclosures for which he probably doesn't have the space.

I do think it would be fair to wait & only bill your credit card when he actually STARTS on your order. :confusd: (maybe he cuts a bunch at once, & only then assembles them?)

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Actually it's a violation of the merchant agreement to run a card if the vendor can't ship the product or start providing a service purchased within 30 days. This is why we don't accept cards for Title II firearms - ATF's approval process to a non-licensee ranges from 4-12 months from the date they receive the paperwork.

customer service, transparency, and quality: AP is a shining example.

YES they take a very long time, but honestly i just dont see how that's still an issue to the informed customer considering this has been their MO for years and years.

i absolutely love AP and im so happy to hear they're expanding their business.

Quote:

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Originally Posted by Bogertophis

I don't blame you, but if you were in his shoes, would you want to be making something for someone who might cancel out anytime? He would end up with a warehouse of miscellaneous enclosures for which he probably doesn't have the space.

I do think it would be fair to wait & only bill your credit card when he actually STARTS on your order. :confusd: (maybe he cuts a bunch at once, & only then assembles them?)

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I agree once the cutting/cnc machining starts charge me. And if it was 30 days no big deal. We are talking 4 months, that is wrong IMHO!