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Pet Snake Snacks
They're out of Dallas. I recently bought some rats from them at the Oklahoma Reptile Expo and I am not too pleased. I almost wouldn't feed my snakes these rats. I bought 30 rat pups and 20 weaned rats. The weaned rats are perfect, packaged nicely, clean, complete rats. The pups on the other hand were not packaged as well, most of them are missing their tails and at least one leg, and they are extremely dirty. Also, the sizes are not very consistent with some of them being very small. Also, there was styrofoam stuck to the bottoms of some of the rats, and there were severed legs stuck to others' faces. Some of these rats will end up in the trash. I do not feel too safe feeding my snakes rats with sharp bones protruding out their legs. I will be confronting this vendor at the next reptile expo. I will also be ordering online from now on, since that was my only 'local' source for rats.
Missing legs.
http://i1343.photobucket.com/albums/...pscd1ef511.jpg
Missing legs, styrofoam stuck to the bottom.
http://i1343.photobucket.com/albums/...ps8c022f01.jpg
You can kind of see how this one has 2 feet stuck to it's face.
http://i1343.photobucket.com/albums/...ps12234148.jpg
Another angle of the one with feet stuck to its face.
http://i1343.photobucket.com/albums/...psf3ca6403.jpg
Nicely packaged, vacuum sealed.
http://i1343.photobucket.com/albums/...ps9f6c0016.jpg
Not the worst, but these were just loose in a ziplock that had air in it.
http://i1343.photobucket.com/albums/...ps9fa2860e.jpg
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Re: Pet Snake Snacks
(In the voice of Cleveland) That's nasty.
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Pet Snake Snacks
Nasty. I wouldnt wait until the next expo to confront them. Send them an email right now with these pics/complaints and ask how they're gunna make it right.
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I don't have any contact info for them but I'm going to try and get it from the people that run the expo. They don't have a website, evidently.
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Re: Pet Snake Snacks
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Pet Snake Snacks
Here's their website:
http://www.petsnakesnacks.net/
No contact info from what I found. Go to where it says "Submit Order" and just type in that your having a problem with a recent purchase from them at the expo and have a question. Give them your email and tell them to please get in touch with you or you'll go to the BOI.
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Whoa, thanks! For some reason I couldn't find a website on them before.
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Pet Snake Snacks
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Re: Pet Snake Snacks
They came really highly recommend from people here in Oklahoma, I'm glad I didn't go to them for my rats. If I would have bought the 300 plus rodents I bought, through them, I'd be pissed.
I'll PM the Facebook page of the people I got mine from, he makes trips to his supplier every few months so just get with him on what you need and he'll follow through. Really great guy.
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