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  • 03-28-2012, 02:34 PM
    jtomb1510
    Getting ready for babies!!
    Just ordered an RBI 16 tub hatchling rack and all the water bowls and hides! Getting prepared for new babies in a few months. I've spent a buttload of money in the past week but I'm so excited lol. It'll all be worth it when that first head pips out of the egg!! :D:D
  • 03-28-2012, 02:35 PM
    Mike41793
    Congrats!
  • 03-28-2012, 02:37 PM
    Cameron Lamb Exotics
    Congrats :)
  • 03-28-2012, 02:39 PM
    Slim
    You'll love your hatchling rack! You can't go wrong with RBI. Can't wait to see some baby pictures!
  • 03-28-2012, 02:58 PM
    jtomb1510
    Re: Getting ready for babies!!
    Quote:

    Originally Posted by Slim View Post
    You'll love your hatchling rack! You can't go wrong with RBI. Can't wait to see some baby pictures!

    After just speaking with Rick on the phone after there was a problem with the shipping terms on my order, I have no doubt that I will be 100% satisfied with everything I purchased from him. That man is the definition of what customer service should be. Not only did he fix the problem, he took the time to sit there and talk to me on the phone about different tips on breeding and what signs I need to be looking for. A+ customer service! If anyone else is looking into buying ANYTHING for your bp's, I strongly recommend buying from RBI. I can't say enough nice things about them. I just wish every business had the CS they have. The world would be a much better place. :D:D
  • 03-28-2012, 02:59 PM
    jtomb1510
    Oh and also....... lead times?? What lead times?? My rack and everything else ships out TOMORROW! :D:D
  • 03-28-2012, 03:01 PM
    Mike41793
    Quote:

    Originally Posted by jtomb1510 View Post
    Oh and also....... lead times?? What lead times?? My rack and everything else ships out TOMORROW! :D:D

    That is bc Rich is the definition of customer service. Idk if ive gotten better service anywhere, not just herp related but like in general...
  • 03-28-2012, 03:01 PM
    Slim
    I've caught lightning in a bottle three times by ordering racks from Rich. Three racks ordered, and three racks shipped the next day. And these were ordered seperatly over a 3 year period.
  • 03-28-2012, 03:03 PM
    jtomb1510
    Re: Getting ready for babies!!
    Quote:

    Originally Posted by Mike41793 View Post
    That is bc Rich is the definition of customer service. Idk if ive gotten better service anywhere, not just herp related but like in general...

    I totally agree with you Mike! Customer service like that just doesn't exist anymore and it's sad.
  • 03-28-2012, 03:04 PM
    jtomb1510
    Oops, I said Rick in my post, I meant Rich lol
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