Ball Python Nose Burn/Rub HELP!!!!!

So last night my heat mat malfunctioned, thermostat failure, and my snake got the right side of his mouth burned(I think) The skin fell off, and there is a red patch on the side of his lower jaw. It doesn't look too serious, but should I put some neosporin on it, and/or wash it out? Super stressed over this.

(P.S. Vet is going to be hard, nearest herp vet is 2 1/2 hours that my parents would rather not drive, but if it is that serious, then I will try.)

Post a picture if you can, it will help us tell how serious it is.

And you might want to switch to paper towel as substrate for now, just to make sure everything is clean and dry.

I don't like neosporin myself, I much prefer Betadine (do not use Peroxide also). Pics would be very helpful.

DO NOT use Neo or peroxide as they will do more harm than good. What you need to do is get some Betadine (you can get it at just about any pharmacy) you will then soak your BP in a both of warm water (mid 80's) and Betadine. You want the water to be a light tea color

Can you post a picture?

Some pictures would be helpful.
But like others have said, neosporin or other oil based products aren't good for serious injuries. They're only good in a pinch and should only be used in light moderation. Long term use will soften the scales.

Betadine is the best thing you can use.

Alright, pics will come a little later this morning, so please please PLEASE stay with this thread.

I don't know if this would help a snake but. I grabbed a pan that I had taken out of the oven (very hot!) and burnt my hand. I remembered that honey helps burns. So about ten minutes (had to finish dinner) after getting the burn I put honey on my hand, then rinsed it off about five minutes later. The burn stopped hurting and it never blistered. In fact I forgot about it the next day, it wasn't even red. I am not sure if it is too late to try honey, but I know it really helped me. There is also a burn cream called Silvadene. I don't know if you need a prescription for it or not. My mom swears by it, she is a cook at a hospital. So burns are not uncommon for her. Good luck with your bp.

There is a product called melaluca oil that has seemed to work extremely well for me. I got 2 balls froma pet store that used improper caging and lights and had burns on thier noses. Melaluca oil is an all natural oil that comes from the melaluca treel. Just dilute it a little bit

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lets see if this works

It didn't. You need to upload the image to photobucket, imageshack, tinypic - some image hosting site, and then use the image link function when you post it. :)