Disappointed in lack of email response...

I have emailed numerous online breeders requesting pictures of some ball pythons and asking some questions. I have gotten NO response from BHB and a few other places. The only response I have gotten is LLLreptile (they have been great by the way). I'm really not sure why I have been getting little to no response from anyone...

I also sent another email to BHB to their info email address and my message got denied saying their mailbox was full...

Is this a busy time for them? Maybe I should just give them a call?...Anyone else experienced this problem?

I would call them. Your email may have went to a SPAM folder or their box may be full.

But I do agree in this day and age, that getting back to emails is important.

BHB has such a large number of animals I don't think there is ever a time when they aren't busy. This is also the time when a lot of breeders are either pairing up animals or waiting for clutches.

As for the non answered emails, it could be something as simple as a sickness in the front office staff. It's amazing how having just one person out for a few days can really slow down even the most well oiled machine.

Have you tried calling BHB? If nothing else, you can probably leave them a message.

Be careful with LLL Reptile. If you don't get quick responses from a breeder that you would like to buy from, I would steer clear. Yes they are big and busy, but remember, you will get the same treatment when you have a problem you need rendered.

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Originally Posted by twistedtails

Be careful with LLL Reptile. If you don't get quick responses from a breeder that you would like to buy from, I would steer clear. Yes they are big and busy, but remember, you will get the same treatment when you have a problem you need rendered.

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Yeah LLL didn't have any normal balls that were captive bred. They just had imports...so I wont be doing business with them unfortunately.

That's exactly what I was thinking...I will give BHB a phone call this weekend and see how that goes.

Does anyone else know some reputable breeders that ship their animals? I'm looking for a small normal ball python..

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Originally Posted by nickxshort

Yeah LLL didn't have any normal balls that were captive bred. They just had imports...so I wont be doing business with them unfortunately.

That's exactly what I was thinking...I will give BHB a phone call this weekend and see how that goes.

Does anyone else know some reputable breeders that ship their animals? I'm looking for a small normal ball python..

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Call Ralph Davis. His customer service is top notch! Even if LLL had captive reptiles I wouldn't buy them. I was 2 for 2 with mites from them. The only reason I bought a second one was because it was a nice dinker(Special).

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Originally Posted by nickxshort

Does anyone else know some reputable breeders that ship their animals? I'm looking for a small normal ball python..

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Lots of them on this Forum including our own Super Moderator Deborah. Look for the website links in their signatures.

If you E-mail BHB you almost always have to email Brian directly. You wouldn't believe the numbers of E-mails that they receive. Between Request for animals, and comments on Snakebytes they just have a difficult time keeping up. Usually the best bet is to call them, and leave a message....

Kobylka is pretty good with answering emails in a reasonable time same as jimmy ma at justmorphs. Theres quite a few good breeders that are great with customer service. I actually have a male axanthic female lesser and female super pastel coming in tomorrow from jimmy ma. He is also very flexible with payment plans and responds quickly. I definatly reccomend him

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Originally Posted by Slim

Lots of them on this Forum including our own Super Moderator Deborah. Look for the website links in their signatures.

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I contacted Deborah and she got right back to me. She has one normal male left in my price range so I'll be doing business with her. She even sent me some pictures and details. Hope everything works out and I can have him sent out soon! :-)