National Pet Pharmacy - $4.95 Shipping Glitch Fixed

I just checked the National Pet Pharmacy website for the Native Earth rodent block (5 pack) and the shipping came up $59.45. :O

Either they noticed internally that there was an issue or some bonehead called customer service because...whatever! :mad:

This changes everything for me. With shipping a 50lb bag would cost $36. :rolleye2:

I'm going to complain and see if they change it back. It was nice while it lasted. :(

I found a work around. Choose auto ship and set the frequency to whatever you need. The shipping then becomes zero. That's the only way I would be able to continue buying it.

I guess they used the cheap shipping to try to hook people into buying from them with the auto ship. I'll have to see about using them. I need rat bedding and food but I'm not paying the shipping. Easier to get it locally.

If I can figure out when I'll need food and bedding I'll probably set up the auto-shipping too.

Dang them.

Ah, really? it was fine a few days ago. Either way, I set mine up to autoship every 3 months, free shipping, no need to stop using. It's still the cheapest way.

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Originally Posted by Jessica Loesch

Ah, really? it was fine a few days ago. Either way, I set mine up to autoship every 3 months, free shipping, no need to stop using. It's still the cheapest way.

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Use code NOV15 to get 15% off your order.

What a joke! I purchased 1 bag about 2 weeks ago and the total came to about $22.00 with coupons...that is shipped! I just went on and checked to see what it cost now....$40.00 DOLLARS NOW! Shipping is $20.00! WTF! :mad:

I called their customer service and the lady told me that the were using a flat shipping rate and now they changed (without notifying their customers!) to how much the package will weight and where its going! :colbert:

Guess I will have to start buying the 5 pack...you basically get a free bag and free shipping this way! Hopefully they don't change it!

SNAKES!:D

Also...Auto ship on 1 bag or the 5 pack is still free shipping! I think....when I complete my order I will update you guys!

EVERYONE HAVE A GREAT TURKEY DAY!

UPDATE::mad:

I just checked on the 5 pack for $85.00...the total comes to $178.00!!!! WHAT?!

That is $93.00 shipping costs...Really, that is money that can go to another 5 pack order!

Basically to get it shipped for free you need to do AUTOSHIP...A couple of you have posted thats what you are doing, so how often are you guys ordering a 5 pack and what size (or how many) rat colonies do you have?

Thanks!:D

The increase in rates might not be entirely their fault: UPS just announced that they're raising/increasing their rates effective January 1, 2012, so that might be National Pet Pharmacy responding in kind. UPS is who delivers mine when I order it, so that would be my guess as to the "why" of the situation. Sucks nonetheless, but it sounds like there's a work-around with the auto-ship, at least for now.

The autoship gives you free shipping and you can set it as far out as once every three months. With the code NOV15 the 5 pack is $72.

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Originally Posted by youbeyouibei

The increase in rates might not be entirely their fault: UPS just announced that they're raising/increasing their rates effective January 1, 2012, so that might be National Pet Pharmacy responding in kind. UPS is who delivers mine when I order it, so that would be my guess as to the "why" of the situation. Sucks nonetheless, but it sounds like there's a work-around with the auto-ship, at least for now.

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Agreed! There is always a reason...wished great prices stayed that way! :D

But lets hope the Auto Ship feature stays in affect...