Respitory Infection???? Please advise

Hey Folks,

Long story short, I bought a ball python from someone on Fauna, did a payment plan over a few months. Received the animal on Wednesday.

Checked on him tonight and he is sort of drooling/foaming at the mouth. I would assume this is some sort of respitory infection caused by the shipping conditions:

The seller was supposed to ship Tuesday for Wednesday delivery (overnight).


What they did instead was ship Monday for Wednesday delivery (2nd day air). The animal was in a sack, the box was filled with crumpled newspaper, and there was a cheap, small handwarmer in the box (like you would take to a ball game, not the 24 hr heat packs reputable guys use to ship herps)

So, I have sent an email to the seller requesting they pay the shipping back to them for the animal and refund my money.

I have little faith they will comply, and if they don't they will be reported to the BOI.

In the event I'm stuck with the animal, what can I do to fix the problem? I'm in a rural area so I know I can get a vet to look at my horse or cow, but I seriously doubt I can find a good reptile vet. Are there any OTC medications I can use, and if so, where do I find them?

TIA,

Lee

Hi,

I doubt there are any OTC medications that could help.

You could have your local vet do a phone consult with a qualified reptile vet possibly? That way you get expert advice locally for just a little more cash.

Have a look for semi-local vets on these three sites;

Arav.

Herpvet.

Anapsid.

As to the seller and shipping I'm not sure you would normally get the shipping refunded - I have heard of people getting the animal cost refunded but not the shipping.

The sack and crumpled newspaper are standard enough but it is usually in a poly insulated box with good heatpads and shipped next day.

If you had to do a payment plan I'm guessing this isn't a cheap snake we are talking about so you would expect good shipping. :weirdface

You might try asking for help with the vet bills instead of a refund if you like the animal.

But I think you are going about it the right way in giving the seller an opportunity to make it right first.

And, if you do go to the BOI remember to have all the information such as reciepts, dates, emails etc ready to post to give everyone a clear and accurate timeline and document trail.

And if you manage to go to the vet make sure and get a reciept saying what is wrong with the animal etc and have that all scanned and ready to post up too.


dr del

Thanks Dr. Del! Good advice.

Take care,

Lee