Good Layne Labs Experience.
Up to this point, the ordering, delivery and packaging have all been top notch.
I'll expand on this after I thaw and feed.
Pictures?? Of course.
Arrival.
https://i.imgur.com/H9LUhFx.jpg
Packed properly.
https://i.imgur.com/nXAHs0K.jpg
Lots of large rats and large quail.
https://i.imgur.com/x87bFwp.jpg
My favorite part, because I'm an adult child!
Anything packed in dry ice gets my hot water in a bucket routine.
https://i.imgur.com/cAhfxaH.jpg
With the crop of animals I have here, this shipment should last a year or more.
Re: Good Layne Labs Experience.
Re: Good Layne Labs Experience.
been using them for over a year now. they're great, IMO. I wish their small rats were a tad bigger tho, but so far so great.
Re: Good Layne Labs Experience.
I started out using LL and they are great. They're a bit more expensive and the shipping costs to my area made them cost prohibitive. I get the same quality product from BC and PP but they don't sell quail or rabbits.
Re: Not Good Layne Labs Experience.
As I work through my first bag from Layne I've come across several rats that are under the promised weight. I have a high quality kitchen scale that has never had problems and I've found rats as light as 15g in a bag meant to contain 20-29g feeders. Even if I assume the scale is off, which I don't since I weigh other commercial products that appear accurate, I would be surprised if my scale was off by this much.
Even visually, some of these are far too small to use as feeders for my animal.
So far, their response has been, to paraphrase, "we use an automatic sorter and we're sure it's right" which is both poor customer service and insulting.
Re: Good Layne Labs Experience.
P.S. Layne totally made this right for me after my follow up email...and in an above and beyond way.
Way to finish up strong on this one.
Re: Good Layne Labs Experience.
Quote:
Originally Posted by
tempo36
P.S. Layne totally made this right for me after my follow up email...and in an above and beyond way.
Way to finish up strong on this one.
I’m glad LL made things right with your order Tempo. It sounds like you bought rat pups from them. I did a quick price comparison between Layne Labs and Big Cheese and the differences were considerable especially if you’re placing a large order. Not only were the BC rodents less expensive but the flat rate shipping, at least to my area, was much less than the LL shipping charges. I only listed the rodent prices because I know the shipping prices for LL will vary depending on the recipients location. BC also had their medium and jumbo rats on sale.
BC / LL
rat pups $1.75 / 1.75
weaned rats $1.99 / $2.25
small rats $2.19 / $2.50
medium rats $2.50 / $3.50
large rats $3.45 / $4.00
jumbo rats $2.50 / $5.00