I purchased a few hides and some flexwatt from reptile basics, everything was shipped promptly with only one problem. A small oversight on how the flexwatt was to be wired. When contacted the problem was taken care of immediately.

I was told to keep the extra foot and that a prewired foot would be shipped same day, which it was.

Only a slight oversight, but the problem was handled promptly. What more can you ask in a vendor.

Great service, will buy from them again.