fedex shmedex

[RoyalGuardian]

Omg I am so frustrated!!! My new female was supposed to come in the mail today at 10:30 this morning... but of course since its my luck They lost her package!!!! now I am emailing fedex and calling them and they are not being very helpful. they are saying that she will arrive in the next 2-3 days!! I am totally hissed! I'm so worried about her I just want her to be safe! Now I have to miss school to stay and see if she arrives ..... I hope everything goes ok... Please keep Calypso in your thoughts. Let our good will bring her home safely!

[starmom]

FedEx is getting worse and worse.....

[Patrick Long]

Best of luck to you! I hope you get it all solved safely!

FedEx is getting worse and worse.....

I dont think so, I just got a package, perfectly fine, and on time. Its all relative, to what, I dont know, but I think its a little harsh to say that, they are getting worse and worse.

[dprince]

I'm sorry to hear that. I hope your new girl gets to you VERY soon.

[Drew87]

Thats horrible sorry that happened, Best of luck

[JasonG]

I'd keep calling them until I got an answer as to where she was... I wouldnt rest until I had her in my hands same day.

[RoyalGuardian]

I'd keep calling them until I got an answer as to where she was... I wouldnt rest until I had her in my hands same day.

Won't that piss them off and make them mad? That would be aweful! To just let it sit to spite me... Yikes!

[starmom]

I dont think so, I just got a package, perfectly fine, and on time. Its all relative, to what, I dont know, but I think its a little harsh to say that, they are getting worse and worse.

I disagree that my initial assessment of FedEx service getting worse and worse is too harsh. But maybe perhaps it is relevant to each paying user???
Super cool that your beautiful snakes came to you safe and sound...and they are gorgeous!!!
However, for those who have not received the services that they paid for.....well, that's harsh.
Seems like I am hearing increased grumblings from customers on this forum and others about a decline of services.
I am also hearing from different vendors how FedEx is radically increasing the cost of their services when the vendor contracts come up for renewal.
It just doesn't seem right....

[littleindiangirl]

They lost the package? Where was it in transit?
Tell them it is a perishable animal and they need to find it as quickly as possible.

Inform the shipper that his animal is lost, perhaps they would know better what to do to get Fedex to help.

Also, never hurts to just call back, when one person doesnt answer your question, you can always ask for someone else.

Good luck.

[Argentra]

Agreed. You need to let them know that the 'package' is a live animal sensitive to temperatures. More often than not, they don't even know... I also agree that you need to call the shipper and let them know.

I've noticed an increasing laxness in FedEx as well. whether it's due to the storms in the SE or just bad management I don't know... but I do know that the more people who get on them, the better the chances they'll shape up. At least, we can hope.