just got a new ball from the local pet shop today and it seems very weak. What's more I found 2 ticks on it when I got it home. The ball is well over a foot long but is incapable of keeping a firm hold on my arm like my other snakes can.

Right now I'm thinking of going to the pet store tomorrow and giving them back the snake and demanding a refund. Is there anything else that you can suggest that might be able to help.