Over the last few months, we've been getting more and more complaints about a variety of technical difficulties with BP.net. More often than not, the complaint will be something along the lines of "I can't see threads", without any additional information, which makes it impossible for us to actually address the problem.

The biggest challenge for us, though, is the fact that these issues are very sporadic. One person can't see pictures using a tablet with Chrome, but another person with the same rig can.

SO, the point of this thread is to try to help figure out what these various issues may have in common. To do that, we NEED your information!

1. What, exactly, is the problem you are having?

2. How does that problem present itself? (Blank page? Broken picture icons? Error message?)

3. If you're seeing an error message, please quote it here, or show a screen shot.

4. Any relevant screen shots of what you are experiencing can be helpful.

5. What platform are you using to log into the site? Desktop? (PC or Mac?) Laptop (PC or Mac?) Tablet (brand) Phone (type) or other?

6. What browser and/or app are you using to view the site?

7. Do you have access to multiple methods for logging in? (ie: a phone and a desktop at home, or a work computer and a tablet at home, or whatever)

8. If you use different platforms and/or different browsers/apps, have you noticed a different experience with your particular technical issue? Please describe.

9. How long have you experienced this technical problem? Were you able to fully use the site before this problem cropped up, or has it always been that way? Did you change anything about your browsing tools before the problem occurred?

10. Please give us any other information you can about your experience that may be helpful in tracking down the source(s) of these difficulties.

IF YOU KNOW ANYONE THAT USED TO REGULARLY FREQUENT THE SITE AND NO LONGER DOES SO BECAUSE OF ISSUES LIKE THIS, PLEASE SEE IF THEY CAN ANSWER THESE QUESTIONS FOR US. WE'D LOVE TO HAVE THEM BACK AND HAVE OUR SITE FULLY FUNCTIONAL FOR OUR ENTIRE USER BASE!!

Thank you!