My juvenile ball python has not had a complete shed since I've had her. I thought I did everything right to prevent the bad shed. I have her in a 32 quart tub (I know that's kind of big, but I didn't want to have to upgrade anytime soon.) She's eating really good. She eats a small mouse (10-12g) every 4-5 days. (f/t) She weighs 105g. When her eyes cleared, I gave her a soak. I've kept the humidity at no lower than 65% (at most times it was 70-75%) Her warm side is regulated with a thermostat and set at 92 degrees. The cold side fluctuates. I try to keep a space heater on when I'm home, and it gets up to 82 degrees. But when I'm at school, I have to turn it off, so the cold side temps drop to about 70-72 degrees. She has a lot of things to rub on, but she doesn't use them. There's three rocks in the enclosure and two wooden logs. Theres also some plants. I was able to watch her try to shed. She could only get the top part of her head off and that was it (eye caps included. i checked) I left her like that for a day and still no more shedding. I soaked her again. The next day, she had shed the rest of the skin off except for under her chin, her neck, and the underside of her belly on her neck (started at her head and ended about an inch or two from her head) She also had not shed the tip of her tail, but i got that off. She's been with that shed on her chin and neck for three days, so today, i soaked her again. I tried to help her get it off since shes had so much trouble with under her chin, but it was really stuck. if i pulled, it looked like i was pulling her mouth open, so I stopped. I heard that if stuck shed is under her chin, it can make it difficult for her to eat. Is there anything I can do to get that off? And what did I do wrong? How can I help her have a complete shed?