So I'm not sure if I just have really bad luck, or if anyone else has encountered the same problems I have with ZooMed....
So I've been through SIX different ZooMed PowerSun light bulbs in the last 8 months!! They're suppossed to work for a whole year and everyone I get blows out within a month or two! They are pretty dang expensive light bulbs so it really pisses me off. I contacted ZooMed and they sent me a replacement one the first time but since I didn't keep my reciept, their policy is to only replace it once, and not anymore times after that, reguardless of the length of time..
And I know it's not "me". I take extra good care of my bulbs (as they're so expensive). I don't move them, at all or anything!
And I know it's not my electicity or outlets or anything because I have these bulbs at my house and my boyfriends house and no matter the location, they all do the same thing!
Also, the under tank heaters! I've had THREE different ZooMed under tank heaters malfunction!!
Just on a random day, I touched them and they were literally like a million degrees (they didn't all malfunction on the same day or same location, all different days and different locations).
I couldn't even touch them! They were so hot, the heater was burning through itself!! Same thing with their return policy, they'll replace it once, but since I didn't keep my reciepts, they can't replace it more than once.
So I learned a lesson, to start keeping all my reciepts... BUT, reguardless... I'm VERY upset because my reptiles need these lights and heaters and with them malfunctioning all the dang time, my babies could really get hurt, or possibly die!
Has anyone else had problems with ZooMed products???
Is there a different, better company anyone recommends??
Thanks!