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Reptile Basics or Boaphile?
These two rack systems are in my budget if I buy piece by piece. Any opinions on one over the other? The Boaphile racks claim to have self-extinguishing materials and I like the thought of reduced fire risk.
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I don't use racks, so I can't speak for those products, but I have dealt with both companies, and based on customer service, I have to say Reptile Basics...
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The Following User Says Thank You to Vypyrz For This Useful Post:
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Re: Reptile Basics or Boaphile?
 Originally Posted by Vypyrz
I don't use racks, so I can't speak for those products, but I have dealt with both companies, and based on customer service, I have to say Reptile Basics...
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I agree 100%.
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RBI, 100%! Rich is awesome to deal with & his customer service is top-notch. Unfortunately, I can't say the same for Boaphile.
Before all else, be armed. - Niccolo Machiavelli
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Registered User
Re: Reptile Basics or Boaphile?
Originally Posted by West Coast Jungle
I agree 100%.
Well my answers seem to be unanimous so far lol. Customer service is definitely important to me. If I'm having problems I want to be able to call and know that I'll get help with my purchase. I guess I was leaning toward Boaphile for the self-extinguishing issue. I really liked the way that sounded. There must be thermostats with auto shut offs and such to protect my snakes and my house from fire risk? I know nothing is a sure thing but if I'm going to spend the money, I want to do it right rather than regret it later.
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Ya tstats like Herpstat and VE will shut off when they reach a certain temp thats too high.
RBI all the way. Rich is the man.
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Registered User
Rhino raxxs all the way if you call Jeff he will always answer boaphile wrote the book when it comes to caging people
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RBI all the way. Rich is awesome.
My first rack was from Boaphile and while the rack is nice, I will never buy from them again. Service was beyond bad.
Last edited by Wes; 07-12-2012 at 06:25 AM.
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I can't speak for either of their racks, as we built ours, but I have dealt with Rich at RBI for many other things. He is your way to go.
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