My tolerance for "stupid" people is usually pretty high, but I really hate it when people are so willing to point the blame at someone else.

There is a local reptile shop that I really like and I go to all the time and I dare say I'm starting to become friends with the owner. Well as I was browsing craigslist I came across a very negative ad about said shop. I get that everyone is allowed to voice their own opinions, but the thing they were complaining about was not the fault of the shop.

The ad was a complaint about how their friend bought a ball python (I know it was a hatchling because that's all they have for sale right now) and they couldn't hold it because it was too mean and kept trying to bit them. They did not give the poor thing time to settle in or take into account the fact that it was a baby and probably extremely stressed. No, they blamed the shop for creating and selling aggressive animals because they feed their reptiles live and they feed in their enclosures.

The ad was looking for more complaints against the shop, but I responded kindly explaining all the things there were wrong with their complaint. I then flag the ad and informed the shop owner, but it just makes me so mad to see things like this. Why do people think it's okay to post such ignorant comments? Craigslist is not a forum so it's hard to really publicly respond to these things.

I would really hate to see this ad negatively impact the business that shop gets.