Hello Everyone,

I just wanted to take a moment to leave positive feedback for Shane Congdon. I originally bought a normal Super Cinnamon female ball python from him, unfortunately, she did not make it, she passed away during the shipment. Shane offered a full refund, but I asked if instead she could be replaced, and he agreed that he could replace her. The replacement was her brother, a Paradox Super Cinnamon ball python. He then went the extra mile to ensure that I and the snake would be happy this time and personally delivered to my door this morning, making a nine hour round trip for himself coming from Connecticut to New Jersey. I have to say that I am absolutely thrilled, both with his customer service and the snake I ended up receiving.