I just ordered a female pastel bp from benrogersreptiles.com. We had arranged for him to ship it Thursday (from CA) for Friday morning delivery. He sends it out Thursday. Friday morning rolls around... I receive nothing. We both keep calling UPS for the status of the package and they indicate that they have no records of it in their systems. He checks with the UPS store he had given the package to... nothing.

Late Friday night, I check the tracking information to find that the UPS departure scan time was 6:14pm. They received the package Thursday, but didn't ship it out until end of day on Friday?

It gets better. They have no idea where the package is at this very moment, but had reschedule delivery for Monday and say that they can't change it to Saturday delivery.

Has anyone ever experience something like this and still received the snake alive? This is my first online purchase and it makes me want to burn down these slack delivery businesses and kick every one of their employees in the teeth.