So, I ordered a Boaphile rack 5 1/2 weeks ago. I know -- I have read on the forum here that they take forever to get, but I went with Boaphile because I like that they have a 6 high rack, and I live close by, so I may have gotten a break on pricing since I offered to pick it up myself.

What is the longest that someone has had to wait for a Boaphile? From what I understand my wait is about average. However, I am getting a little irritated because I was told 3-4 weeks, and like I said, it has now been 5 1/2.
I am in sales myself, and I was trained to under promise and over deliver -- not the opposite!

I called him at the 4 week mark, and again 2 days ago. It doesn't seem like he really cares that he has missed his completion estimate by quite a bit.

Has anyone had any issues of never getting a rack that was ordered? I'm wondering if I should ask for a refund, or just keep waiting... Has anyone asked for a refund and been denied?


Thanks!