A few months ago I decided to give one of the online frozen rat suppliers (rodentpro.com) a try. I had heard mixed reviews of most of the companies -- some people got perfect rats, while some were dirty with feces, etc.

I ordered two sizes from them -- small and medium. The small rats were as good as a frozen rat should look (I guess), but the mediums were rather dirty, and a few of them were even missing feet. This was my first experience with frozen prey, and I honestly wasn't sure if the mediums would make acceptable feeders or not. I repackaged all of the rats with a foodsaver, and decided to keep the mediums, and not complain to rodentpro.

Well, I finally fed the last of the small rats to my bp last week, and on Sunday it was time to dip into the medium ones. Yeah, I should have called rodentpro on them right away. It smelled kind of funky upon thawing, but not overpowering -- plus, it's a dead rat, right? Is it supposed to smell like roses?

Then came the feeding. When my snake started to eat it, tons of feces started to ooze out of the back end. It was disgusting, and I had to clean the cage after the feeding.

This prompted me to send an e-mail to rodentpro with my complaint. This was on Sunday, but they called my by 9 am on Monday. They were very apologetic, and even though this was an order from 4 months ago -- they offered to replace the bad batch of rats before I even got a chance to ask them to.

I told them I would prefer to got with the smaller size, and they said that they would gladly me send me a bag of small ones as replacement. I also figured since they were fipping the bill on shipping (and shipping basically costs the same whether you get 20 or 200 rats) that I would go ahead and order 2 more bags. So, I ended up getting 60 rats for $30 -- 50 cents a piece -- not too bad!

Anyway, sorry for the long post, but just wanted to pass on a good experience. The moral of the story is -- if you get a bad batch, let them (or whoever you get them from) know. If they are a good and reputable company, they will be more than happy to keep you happy!

Thanks,

George