Easiest for new shippers is shipyourreptiles.com. you are covered under their certified status. If you choose to get your own account through fedex you need to get certified. To do this they will set you up with an account and then you have to ship a dummy package to them so they can see how you plan on shipping and if you are doing it to their satisfaction. You dont have to do this with syr. Its also alot cheaper to ship through syr then it is to just drop a box yourself at the hub and fill out the airbill. I like being able to do it through syr and print the shipping invoice from home, package everything up and drop it off. In my area fedex is way better then ups but it all differs depending where you live. I have some customers that insist on ups cause they have issues locally with fedex.