How to become FedEx Certified to ship reptiles....

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Originally Posted by RichsBallPythons

Same as me telling me to call to order supplies. Their tracking service is down as well.

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x 3... :rage::rage::rage:

Guess I picked a bad day to try to get things sorted out, huh? lol

Okay continued FedEx learning...Don't expect to get great supplies for being an account holder from FedEx stores (at least the little strip mall ones)...They have every size box you could want FOR SALE, but only the smaller white boxes for free...They don't have self adhesive labels and said that FedEx doesn't provide those to account holders...Fun stuff...:rage::rage:

Finally got my ducks in a row and all my stuff together to send the test package out it is ready and sitting on my table awaiting a tomorrow morning pickup. Wish me luck.

Good luck!!! It's sooooo worth it when the process is complete. It's like a weight has been lifted and now I can ship with confidence.

Well, I finally got certified on thursday afternoon at 3:00 and shipped out 9 balls at 5:57 that same afternoon. To everyone trying to get certified...keep on fedex, I waited to get certified after faxing and e-mailing the signed waiver in and when I finally lost my patience I called and the live animal department said they had not received my signed waiver. I had to refax the waiver and after that the live animal department called and said they did not receive my test package approval. I had to e-mail my test package approval to the live animal department and after jumping through hoops most of thursday they called and said i was certified to ship. Hope this helps all those trying to get certified...be persistent!!!

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Originally Posted by daniel1983

Becoming FedEx Certified


2. Find your FedEx account representative. I did this by calling 1-800-GO-FEDEX. You will need to say. …TECHNICAL SUPPORT…REP. You will understand that when you make the call. Ask the representative to have your FedEx account representative call you. Then wait for the call. You will not be able to really do anything at this point, but make sure you get the contact info and fax number of your representative. You will need this information later after you get your test package results back.

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Does anyone know if step two is still accurate, six years later? I am trying to complete the process and every time I ask a tech support person to "have my representative call me" they act like I am from outer space. I got transferred to the "animal desk" where I was able to leave a message.

Any help?

Jon

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Originally Posted by nevohraalnavnoj

Does anyone know if step two is still accurate, six years later? I am trying to complete the process and every time I ask a tech support person to "have my representative call me" they act like I am from outer space. I got transferred to the "animal desk" where I was able to leave a message.

Any help?

Jon

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I would have to say after finishing the process the step is slightly-incorrect because new accounts aren't automatically given a representative. If the account is designated one, the call center people won't be able to connect you with them. They will only say they will e-mail them on your behalf. I had to make numerous calls before I found my rep and BOY WAS I GLAD WHEN I DID. She's an awesome one!!!

I digress, sorry. Thus, don't get frustrated when they can't give you his/her name and contact number. They probably don't have it yet. I hope this makes sense?:confused::confused:

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Originally Posted by pandp

I would have to say after finishing the process the step is slightly-incorrect because new accounts aren't automatically given a representative. If the account is designated one, the call center people won't be able to connect you with them. They will only say they will e-mail them on your behalf. I had to make numerous calls before I found my rep and BOY WAS I GLAD WHEN I DID. She's an awesome one!!!

I digress, sorry. Thus, don't get frustrated when they can't give you his/her name and contact number. They probably don't have it yet. I hope this makes sense?:confused::confused:

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So I ask them to give me an account representative?

Thanks for the help,

Jon

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Originally Posted by nevohraalnavnoj

So I ask them to give me an account representative?

Thanks for the help,

Jon

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I'm sorry to say, you can ask but they won't give you their name...I finally got my rep after my test-package was approved...Thus, at that time I was able to really push hard to get in contact with my account rep...They will have to have get you in contact with them because you'll have to send your test-results to them and the get ready to jump through the legal-waiver hoop...