Agree! ^ ^ ^ You can damage the eyes...I've heard of people accidentally removing more than just the old sheds & injuring the eyes. I know one member here took
her snake to an experienced herp vet to deal with this problem, but I don't know if you are lucky enough to have a skilled vet where you are? First keep trying the extra
hydration...giving the snake a "humid hide" may help too. You don't want to blind the snake by being too aggressive about removing old shed from the eyes, and you
could also introduce an infection, which would make the snake even worse off than doing nothing.