Quote Originally Posted by SnootBoop View Post
Here is a picture, she has been on the same heating pad for 2 years with no problem.
http://imgur.com/a/Dn1uD

At this point, I'm not asking what it is because I know the vet will confirm/treat it when we take her. I just want to know what will make her comfortable such as soaking vs not soaking and things like that. I appreciate help, I just have a hard time asking for advice on forums because people get extremely hostile and everyone assumes they know more about snakes than the next person and think that every one else's methods of care are wrong
You need to find out what it is so you can stop it from getting any worse.

That looks like a burn so the uth needs to be turned off immediately. I'd remove it and test it and the thermostat.

Is there a tstat?