FedEx destroys shipment

[sho220]

Wow that sucks man but it all comes back to one word "FLORIDA" From hanging chads to no Roaches!

As a native Floridian who hasn't been back in over 20 years...I never pass up an opportunity to post this...

[sorraia]

I ended up going ahead and starting a PayPal resolution center dispute before a claim and they rresponded within an hour of the dispute going out with a full refund and an apology that it took so long to get in touch since Jim the owner was on vacation till Wednesday. They also said they would not be able to fill my order anytime soon with their current availability. Here's hoping monster feeders pulls through for me this evening. Waiting to hear back from Matthew Martin.

Cheers

Glad your problem will at least be resolved satisfactorily!

Amazing how well those PayPal claims work to get an unresponsive seller to respond... I placed an order with a company (completely unrelated to snakes), and got an order confirmation, but nothing after that. The order was for an online product. I waited a week, tried contacting the company. I made multiple attempts to contact, both through email and phone. I was generous and gave them several weeks to work it out, since I placed my order right around Christmas time. Opened a claim with PayPal, and amazingly I got a response THE next day. Problem solved after that.

[Shadera]

I'm over Loxahatchee. Loved their rats, used them for a couple years. When they stopped responding to my emails, I stopped sending them my money.

Let us know how it works out with monster.