Thats horrible. Some of the employees may care and know about the animals they sell, but the management is what's worst. I can't say anything for Petco because there isnt one in my city, but I used to work at Petsmart. I was wrote up for refusing to sell a lady a green tree frog because she was going to keep it in a fish bowl and "feed" it tadpole/crayfish pellet food. She then got irate and complained about me refusing the sale. I tried to explain what she needed, and she said she didnt have the money for a 10 gallon tank and a small heat lamp. So I told her I wasn't going to sell it to her unless she got what it needed to LIVE, as in, you know, PROPER husbandry equiptment and FOOD. At least at the Petsmart I was at, everything is about money money money. They dont care about the animals well being. I was chewed out for not selling a frog to a lady that was going to kill it. I'm glad I got away from there.