Update!
After reading a lot, I did a couple things that helped out with my issue! Where we have her habitat it was very easy to scare her... meaning the hide she likes to hang out in is facing where we can walk right by and often times she would have her head out of the hide and see us walk by and shoot back into her hide. I covered half of the tank with some towels so that she wouldn’t be getting scared every time we walked by in hopes to relieve any stress we may have been causing her. The layout of her habitat she has two hides, two water dishes and a log in the middle that she likes to climb at night. One hide and water on the cool side one hide and water on the warm side. So the space in her habitat is well used so it’s not just a lot of open space.
I also used to take her out of her habitat and move her to a Bin to feed her. Again after reading and looking around I learned that I could be adding stress by pulling her out and handling her and moving her to a separate location to feed.
after a few days with the towels covering half her tank and not handling her and letting her be. I tried to feed her and within seconds she was on it. That was last Tuesday and I just fed her again. Same thing, a couple seconds and she was on it. I’m going to continue with this until she gets up to a healthy weight.
Thank you all who commented helping me out, this is my first BP and I tend to over research things to try and do everything right but having experienced people’s opinions and tips is really useful! I’ll keep you updated on Medusa’s progress!!
Thanks again!