So I have this beautiful young butter enchi ball python and we love her to death which is why I'm freaking out in short the heating mat we originally had worked with our electricity here in Israel which is 220v the issue is it gets so hot that it heats up the glass to like 50 degrees celcius or 122 degrees farenheit which is way too hot and frightens me that if she pushes aside the substrate shell get hurt and due to the lack of snake owners in Israel I had to order online a thermostat and heat pad but they were American made so I bought an adapter that lowers the voltage to 110/120v here's my issue when I set up the thermostat I used aquarium silicon to glue the probe against the bottom of the tank to prevent it overheating the glass and set it to 38 degrees celcius which is 100.4 f and yet the hot hide temperature doesn't rise above 29.1 C or 84.4 F and the cold side and hide won't rise above 26.4 C or 79.5 F there is about a fourth of an inch of substrate at the bottom of the tank it's a mix of exoterra jungle floor substrate and sphagnum moss to keep up humidity which hovers at around 50% I'm really worried I don't want her to be too cold and get sick or worse should I be freaking out am I right to be afraid of these temperatures? Should I put the old heat mat back?