Vote for BP.Net for the 2013 Forum of the Year! Click here for more info.

» Site Navigation

» Home
 > FAQ

» Online Users: 1,484

11 members and 1,473 guests
Most users ever online was 5,577, 11-08-2019 at 08:53 AM.


» Today's Birthdays

» Stats

Members: 66,153
Threads: 240,913
Posts: 2,502,520
Top Poster: JLC (31,651)
Welcome to our newest member, documentsonline
Results 1 to 9 of 9

Thread: Account issues

  1. #1
    Registered User tickyyy's Avatar
    Join Date
    01-05-2019
    Location
    Vancouver, WA
    Posts
    485
    Thanks
    79
    Thanked 117 Times in 54 Posts
    Images: 17

    Account issues

    I am not very happy with this website right now.
    1) I can ONLY log onto my account from one device, I cannot on others because it says my password is incorrect even though I put it in right
    2) when I reset my password to try and log onto my account from other devices, it says my new password is incorrect, making me locked out of my account. I CANNOT reset my password I am literally locked out
    3) I have contacted the admins multiple times about this problem, and I seem to get ignored. I had to make another account just to pm them about my old account

    are these problems normal or only for me? I really want my account back, and no one seems to want to help me out. I'm sorry if I seem aggressive it's just I'm really mad about this, I've been trying to get help about this for months. if I've been contacting the wrong person about this, can someone point me to the right direction?? thanks

  2. The Following User Says Thank You to tickyyy For This Useful Post:

    tttaylorrr (04-27-2019)

  3. #2
    Telling it like it is! Stewart_Reptiles's Avatar
    Join Date
    09-28-2006
    Posts
    24,290
    Thanks
    5,987
    Thanked 19,789 Times in 9,186 Posts
    Blog Entries
    1
    Images: 6
    I will make a post in the staff room for you so the admins can look into it once they get online, if I had to guess the problem is unique to YOU, the first thing I would do in this situation is to clear all cookies and such from your other devices and try to log in again.
    Last edited by Stewart_Reptiles; 04-27-2019 at 05:37 PM.
    Deborah Stewart

  4. The Following User Says Thank You to Stewart_Reptiles For This Useful Post:

    tttaylorrr (04-27-2019)

  5. #3
    Registered User Bogertophis's Avatar
    Join Date
    04-28-2018
    Location
    USA
    Posts
    9,963
    Thanks
    13,627
    Thanked 7,935 Times in 5,071 Posts
    Who have you contacted? Don't think these are "normal" problems at all, & this is the first I've heard of such a thing. Pretty frustrating.

  6. #4
    Registered User tickyyy's Avatar
    Join Date
    01-05-2019
    Location
    Vancouver, WA
    Posts
    485
    Thanks
    79
    Thanked 117 Times in 54 Posts
    Images: 17

    Re: Account issues

    Quote Originally Posted by Bogertophis View Post
    Who have you contacted? Don't think these are "normal" problems at all, & this is the first I've heard of such a thing. Pretty frustrating.
    I've contacted the tech and emailed the admins multiple times but I've never received a response
    Last edited by tickyyy; 04-27-2019 at 05:42 PM.

  7. #5
    Registered User Bogertophis's Avatar
    Join Date
    04-28-2018
    Location
    USA
    Posts
    9,963
    Thanks
    13,627
    Thanked 7,935 Times in 5,071 Posts
    Have you tried what Deborah just suggested? A bit more patience, I guess, while she gets their attention, but it sounds to me also like your devices might be
    the issue? It's "above my pay grade" though.

  8. #6
    Registered User tickyyy's Avatar
    Join Date
    01-05-2019
    Location
    Vancouver, WA
    Posts
    485
    Thanks
    79
    Thanked 117 Times in 54 Posts
    Images: 17

    Re: Account issues

    Quote Originally Posted by Bogertophis View Post
    Have you tried what Deborah just suggested? A bit more patience, I guess, while she gets their attention, but it sounds to me also like your devices might be
    the issue? It's "above my pay grade" though.
    yeah I did and nothing changed. sucks I wish this wasn't happening

  9. #7
    BPnet Senior Member tttaylorrr's Avatar
    Join Date
    11-10-2014
    Location
    Chicago, Illinois USA
    Posts
    5,702
    Thanks
    4,496
    Thanked 5,415 Times in 2,887 Posts
    Images: 22

    Re: Account issues

    i gotta say i've absolutely had this problem before. im glad it's being looked in to.
    4.4 ball python
    1.0 Albino 0.1 Coral Glow 0.1 Super Cinnamon paradox 1.0 Piebald 0.1 Pastel Enchi Leopard het Piebald 1.0 Coral Glow het Piebald

    1.0 corn snake
    1.0 Hypo

    1.0 crested gecko
    0.1 ????

    0.1 cat
    0.1 Maine Coon mix

    0.1 human ✌︎

  10. The Following 2 Users Say Thank You to tttaylorrr For This Useful Post:

    Bogertophis (04-27-2019),tickyyy (04-27-2019)

  11. #8
    in evinco persecutus dr del's Avatar
    Join Date
    04-20-2006
    Location
    Edinburgh, Scotland
    Posts
    24,257
    Thanks
    8,586
    Thanked 6,558 Times in 4,171 Posts
    Images: 92

    Re: Account issues

    So,

    This is your second account meaning you have two usernames and two passwords and we allow one account per member and you are encoutnering problems? Hmmm let me think if anything previously mentioned might be relevant.
    Derek

    7 adult Royals (2.5), 1.0 COS Pastel, 1.0 Enchi, 1.1 Lesser platty Royal python, 1.1 Black pastel Royal python, 0.1 Blue eyed leucistic ( Super lesser), 0.1 Piebald Royal python, 1.0 Sinaloan milk snake 1.0 crested gecko and 1 bad case of ETS. no wife, no surprise.

  12. The Following 4 Users Say Thank You to dr del For This Useful Post:

    bcr229 (04-28-2019),Bogertophis (04-28-2019),PitOnTheProwl (04-28-2019),Sonny1318 (04-29-2019)

  13. #9
    Registered User tickyyy's Avatar
    Join Date
    01-05-2019
    Location
    Vancouver, WA
    Posts
    485
    Thanks
    79
    Thanked 117 Times in 54 Posts
    Images: 17

    Re: Account issues

    Quote Originally Posted by dr del View Post
    So,

    This is your second account meaning you have two usernames and two passwords and we allow one account per member and you are encoutnering problems? Hmmm let me think if anything previously mentioned might be relevant.
    Okay I know it looks bad but I had to have a second to be able to get help, and now I've decided I want to keep one, so either I want one deleted or if I can I wanna merge them

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBadvanced CMPS v4.2.1