For your Dr. friend...
Things that need to be taught to every exotics vet
1. Never ever assume your client is uneducated.
2. Ask how many of a particular species the owner is keeping and for how long before you begin a lesson on proper care.
3. Get current on the species you are going to be treating before walking into the room with the client.
4. Do not treat a breeder or a large collector like a person that just brought in the family dog. (Before I will even entertain seeing a vet I make it very clear that I will need and expect that I be treated like a livestock farmer instead of a pet owner)