When is it okay to demand a refund?

[dr del]

This has now been moved to the quarantine room.

[CALM Pythons]

OMG Sully please remove the review from his page.... I knew I shouldnt have disclosed this info yet

PLEASE DONT LEAVE A BAD REVIEW YET, ANYMORE!!! I won't get my refund until he sees zero bad reviews.



Zina I still happen to have the call number for fedex, and they told me it is out for delivery today. So I guess there is one truth to this whole thing.

And if anyone knows Mr Sully in real life, please tell him to come online and delete the review!

Its not my business so i'll remove it but this is why your getting played. He is a scumbag and he is pulling your strings and your listening to him. Id tell that crook the review will get deleted when you get your refund... It will only be 4/5 months. Who does that bald idiot think he is ripping off young people. Id slap him silly.


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[CALM Pythons]

Its not my business so i'll remove it but this is why your getting played. He is a scumbag and he is pulling your strings and your listening to him. Id tell that crook the review will get deleted when you get your refund... It will only be 4/5 months. Who does that bald idiot think he is ripping off young people. Id slap him silly.


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So this is proof he is Black Mailing you about your refund. You better learn from all this and learn not to let people control you as none of this was your fault and the damage may not be his fault but if your in business whether part time or full time the money you receive is not yours until the transaction is completed. He's a fly by night and has no business ethics.


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[bcr229]

Did you make the post on Facebook in the "FBI - Feedback and Inquiries For Reptiles" group or was that a different dissatisfied customer?

[zina10]

Did you make the post on Facebook in the "FBI - Feedback and Inquiries For Reptiles" group or was that a different dissatisfied customer?

There are a couple of different ones, don't think either one is Red.

In one he says he "replaces broken merchandise without asking for it back". Right.

He is quite defensive on there and VERY responsive. Out of respect for Red I won't say anything on those threads, its not my place.
But what a tool !!!

Red definitely should have posted there, seems like that is the only way he fixes anything. He makes himself out to be so good, always taking care of any problem. Yet here he is bullying young ladies, holding her refund hostage because of someone calling him out, etc.

I would love for all that to be known where he tries to make himself look so proper!!

But that is up to Red

[CALM Pythons]

Did you make the post on Facebook in the "FBI - Feedback and Inquiries For Reptiles" group or was that a different dissatisfied customer?

Not sure if were talking about the same thing but there are "Reviews" on his FB page OUTLAW EXOTICS. One if them is mine. There was a girls review earlier today "Jen" and its sense been removed. He is contacting people like the OP and telling her she wont get refunded unless reviews are removed. He's a lier, its been months and the whole transaction was not as he said it would be to begin with. I looked at a 5 star review he has without a comment and its his FB friend hahahaha
On a side note whats up with the brackets he uses inside his enclosures to hold the PVC together.. What garbage for almost twice what AP charges. I really wish people would take the advice they have asked for on Forums. People go out of their way to try and share good info then they do the opposite and wonder why they got the short end if the stick...


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[zina10]

I think he is talking about something else. There is a "FBI - Feedback and Inquiries For Reptiles" facebook page. There is a post about that guy almost on top, and a couple more if using the search..

But neither is made by Red from what it appears. He probably scares most unsatisfied customers into NOT posting about his crap!! By holding their refund or replacement hostage...

[PitOnTheProwl]

I wouldn't plan on getting a refund or product.
Either way, you are doing a good service to the community for making him known.
There are way too many scammers in this hobby.
They see it as easy because almost every deal done is not face to face.
You might try calling his local police department or attorney general.

KEEP ALL contacts with him.

[zina10]

If nothing is forth coming I would definitely post about the entire sorry thing on that FBI facebook page (and others)

He is on there as recently as a day ago, defending himself, talking about how he is only human and makes everything right as soon as it happens. I would love to see his reply (and what the others say) when Red's story would be on there. He sure would be squirming.

They are talking about on there how reputation is everything, and customer service, and he goes on trying to make himself sound so reasonable...

Its really something.

As of now, I truly believe Red would stand MORE chance of getting a refund by posting there, esp. now with the other thread fresh, then she does by letting him bully her to follow his "rules".

But it is still just up to her what to do. And I wish her the best outcome..

[redshepherd]

Hi guys, for some reason I couldn't access the thread while it was in quarantine, so I asked Deborah to move it back to public. I'm not betting on getting my refund back now, so I'll take it as a lesson learned. Or maybe when he gets enough backlash for this situation, he might refund me "when he receives the broken cage", as he says...

I've posted all screenshots of our convos from the very beginning to end on my blog (some might be out of order, not sure) for reference, so I don't lose it and other people can save the pics: http://dogsignalfire.tumblr.com/

Here are some of the specific screenshots where he threatens me with not refunding my cage if the bad reviews aren't removed.






And here... just amazing. lol