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Reptile Basic Inc. Adoration Society
Placed a large (by my stardards) order with Rich at 1:35 PM EST today. He sent me a FedEx shipping notification at 2:04 PM EST.
He was able to locate, box and ready for shippment an MCB-L Rack, a T-Stat, a Scale, a bunch of hides and some other misc stuff in less time than it took me to decide what I wanted from the web site.
I believe this will make my 4th or 5th order from Rich, and every one has been outstanding!
Please feel free to discuss among yourselves
Thomas "Slim" Whitman
Never Met A Ball Python I Didn't Like
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The Following User Says Thank You to Slim For This Useful Post:
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I completely agree, I ordered a bunch of hides a few weeks back around 4:30 PM EST and by 5:30 EST I had a fedex tracking number. Superb customer service and great products.
~Aaron
0.1 Pastel 100% Het Clown Ball Python (Hestia)
1.0 Coastal/Jungle Carpet Python (Shagrath)
0.1 Dumeril's Boa (Nergal)
0.1 Bearded Dragon (Gaius)
1.0 Siberian Husky (Picard)
0.1 German Shepherd/Lab Mix (Jadzia)
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The Following User Says Thank You to The Serpent Merchant For This Useful Post:
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I've ordered 10 racks, 32 hides, 6 thermostats, a stripe of flexwat and a rodent watering system from RBI and with every order Rich blows away my already high expectations.
Not much to discuss. Rich is the best, period.
"We are artists using locus and alleles as our paint; the ball python as our canvas" - Colin Weaver
Check out my Photoblog!
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The Following User Says Thank You to Adam Chandler For This Useful Post:
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Can't help but love the fantastic customer service, if this is the fan club consider me in it!
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Re: Reptile Basic Inc. Adoration Society
I absolutely love Reptile Basics. I have always had a great experience with Rich and his products. I get all of my snake stuff from him.
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Re: Reptile Basic Inc. Adoration Society
Originally Posted by Adam Chandler
Not much to discuss. Rich is the best, period.
And Rich also supports BP.net. I like to deal with vendors who support this Forum. I think it makes good business sense all the way around.
Thomas "Slim" Whitman
Never Met A Ball Python I Didn't Like
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I'll add another great review for Rich. When I was building my racks, I ordered all of my heating supplies from Rich. I had an email confirmation with tracking in about the same amount of time it took to place the order. Everything arrived quickly, packaged perfectly, flexwatt cut exactly to my specifications. I'm building another hatchling rack in the very near future and will be buying my heating supplies from Rich again, no questions about it. This guy is the definition of GREAT customer service.
Kevin Johnson
0.2 Normal BP -- 0.1 Pastel BP -- 0.1 Spider BP -- 0.1 Het Red Axanthic BP -- 0.1 Ghost dinker
2.1 Het Pied BP
1.0 Lesser Bee BP -- 1.0 Pastel Yellowbelly BP -- 1.0 Mojave BP -- 1.0 Black Pastel BP -- 1.0 Cinny (poss het ghost) -- 1.0 Champagne
1.0 Irian Jaya Carpet Python
1.0 Hypo/Hog Island Boa
iHerp
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sounds like someone I need to order from when we get our own place for supplies lol, since there a no snake rule here ( outside what crystal has ) and no breeding but hey mom loving having the snakes with her ( i just miss them ) I know will need at least 3 racks ( minium of 20 tubs in the 32-41quart size) and then the hides and all, since my current rack will be burnt or scrapped since it just plywood ( unless mom wants to keep it around and build a collection or be my qt place ). glad to hear and see a lot of good reviews for places makes it a lot easier to to know who to trust.
Was married to 4theSNAKElady (still wish we were)
Ball pythons
0.1 pieds 0.1 het pied
4.2 sugar gliders ( non breeding pets)
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BPnet Veteran
Re: Reptile Basic Inc. Adoration Society
Just ordered a vivarium electronics T-stat from Rich.............love it so far. I've ordered many things in the past from him and will continue to do so. This guy just "gets it" in regards to customer service and great products.
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Ordered a couple of hides Saturday evening. Got them Tuesday. He doesn't waste time
1.0 Normal (Rocko)
1.0 Mojave (Mac)
1.0 Pastel Ghost (Zeus)
0.1 Spider (Zarah)
1.0 Butter (Jagger)
0.1 Coral Albino Boa (Josslynn)
1.0 Kenyan Sand Boa (Cee Lo)
Black Cat Nivea)
Dachshund (Isabella) (Murphy) (Lilli)
Mixed Breed (Heidi)
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