Herpstat problems any suggestions?

My herpstat started beeping this morning and displaying an "invalid data" message on the display. This is my thermostat controlling my incubator so I'd like to get it fixed asap. I've already emailed customer support but with it being Saturday I don't think I'll hear from them until after the weekend. I've tried to reset the unit and I've check all the connections with no luck. Temps are still holding steady at 89 but the sooner it's fixed the better so any input is appreciated.

Thinking outside the box ...in the meantime ... whenever one of my 20 odd stats starts beeping ( one about every 6 months or so ) I simply UNPLUG the whole thing and it resets itself when I plug it in ... Just a thought ...


Works with our PC as well for most of the faults :)


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I would do a reset then unplug


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Thanks for the input!! I tried resetting and unplugging with no luck. I used a spare hydrofarm for now to run the incubator until I hear from customer support hopefully its a quick fix because the herpstat is much more accurate at keeping temps. I also tried another probe from another herpstat I have with no luck as well.

Mine does this when there is any kind of motor running on the same circuit. Have you plugged in any fans recently?


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I heard back from Dion at spyder robotics and he said that the probes can get water in the tip as there is a small hole there. He recommend drying it out with a hair dryer then giving it 30 minutes and trying it again. This resolved the issue with both probes I had tried. He said try covering the end in liquid electrical tape for added water resistance. Since I use these probes in my incubator with near 100% humidity I will be doing this and I'll update on how it goes.

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Originally Posted by ccplotner

I heard back from Dion at spyder robotics and he said that the probes can get water in the tip as there is a small hole there. He recommend drying it out with a hair dryer then giving it 30 minutes and trying it again. This resolved the issue with both probes I had tried. He said try covering the end in liquid electrical tape for added water resistance. Since I use these probes in my incubator with near 100% humidity I will be doing this and I'll update on how it goes.

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Good information to have.


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