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Most users ever online was 6,337, 01-24-2020 at 04:30 AM.
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Members: 75,093
Threads: 248,535
Posts: 2,568,714
Top Poster: JLC (31,651)
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The Following 5 Users Say Thank You to Exotic Ectotherms For This Useful Post:
BallsUnlimited (06-13-2012),KatStoverReptiles (05-24-2012),Rob (05-24-2012),Slim (05-24-2012),Vasiliki (05-24-2012)
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No surprise at all. Reptile Basics is a great business and Rich is a stand up guy.
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Not surprising at all... and that is a good thing!
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I say it all the time and ill say it again. Rich has the best customer service ever. Thats not even a matter of opinion anymore, its just a fact.
I emailed rick about ordering a rack to pickup at a show really last minute. I figured he wouldnt be able to get the order in for me. Not only did he have the rack for me at the expo 2 days later, he acted like it was no big deal. It sealed the deal, im a customer for life!
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The Following User Says Thank You to Mike41793 For This Useful Post:
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Great to hear!! I love RBI as well. I use the Ultratherm heat pads they sell, which are cheaper and so much better made than other brands and sellers. Shipping is reasonable and always quick.
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Not trying to thread hijack..... but is flexwatt usually inconsistent as far as heating to the same degree all throughout? My flexwatt isn't perfect.
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Add me to the list of people that have nothing but good things to say about Reptile Basics!
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Re: Reptile Basics is the BEST!!!!
Robie
2.0 Normal Ball Pythons Peek a Boo & Dezmond
1.0 Black Pewter Ball Python Pepe Le Pewter
0.1 Piebald Ball Python Slinky
0.1 Siberian Husky Danadog
2.5 Fancy Rat's Patch, Robin Hood, Lucky, Lucy, Bolt, Cinnamon, Patcheta
1.1 Great Kiddo's
0.1 Wonderful Wife
1.0 Awesome Dad (me)
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Re: Reptile Basics is the BEST!!!!
Originally Posted by that_dc5
Not trying to thread hijack..... but is flexwatt usually inconsistent as far as heating to the same degree all throughout? My flexwatt isn't perfect.
I know that it does vary by a few degrees depending where you measure it, but mine was WAYYYY messed up. Without a thermostat controlling it, it only got up to 95*...it is supposed to get over 150* unregulated. Plus I had a 15* difference within inches of each other. It's definitely not perfect, but I expect better than how mine was working.
1.0 Mojave 100% Het VPI Axanthic "Pleepleus"
1.2 Albino Common Snapping Turtles "Beavis, Patty & Selma"
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Re: Reptile Basics is the BEST!!!!
I ordered a rodent watering system from Reptile Basics along with some other stuff and when I got everything unpacked I was 1 drinking valve shy of what I had ordered. I emailed him and shortly after I got a package in the mail. I open it up to find he sent me 3 drinking valves (2 more than I had ordered) and a few extra T fittings. Absolutely would buy from him again. In fact I go to his site all the time just looking to see if he has anything new I might want to buy from him. Don't need anything, just looking for an excuse to buy stuff from Reptile Basics.
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